Alpenblick Transport & Logistik is committed to protecting the privacy of visitors to our online platform. This privacy policy explains how we collect, use, disclose, and safeguard information when you visit our site or use our services provided through it.
Data Controller
The data controller responsible for the processing of your personal data collected through this service is:
Alpenblick Transport & Logistik
Kistlerhofstraße 170
81379 Munich
Germany
Collection of Personal Data
We may collect personal data from you in various ways, including:
* When you contact us through forms on our site, such as inquiry or contact forms. The data collected may include your name, company name, contact details (like phone number and email address), and the content of your message.
* Information you provide when requesting details about our logistics and transportation services, including cross-border transport (Germany-Austria), Maut compliance, route planning, freight forwarding, or fleet management support.
* Information collected automatically as you navigate our site, such as IP addresses, browser type, operating system, referring URLs, and information about your usage of the site (e.g., pages visited, time spent). This is often collected through cookies and similar technologies.
Lawful Basis for Processing
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
* Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
* Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms. This may include operating and improving our service, communicating with you, or ensuring the security of our platform.
* Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
* Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Use of Personal Data
The information we collect may be used for the following purposes:
* To respond to your inquiries and provide the services you request.
* To operate, maintain, and improve our site and services.
* To communicate with you regarding our services, updates, and promotional offers (where permitted and based on lawful grounds).
* To analyze how our site is used and monitor its performance.
* To detect, prevent, and address technical issues.
* To comply with legal obligations and enforce our terms and conditions.
Disclosure of Personal Data
We may share your personal data with third parties only in specific circumstances and under strict conditions:
* Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
* Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell or rent your personal data to third parties for their marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
Your Data Protection Rights
Under the GDPR, you have certain rights regarding your personal data:
* The right to access: You have the right to request copies of your personal data.
* The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
* The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
* The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
* The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
* The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
* The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
* The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where an alleged infringement of the GDPR occurred.
To exercise any of these rights, please contact us using the details provided below. We may require you to provide proof of identity.
Security of Data
We implement appropriate technical and organizational measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, our data processing practices, or wish to exercise any of your rights, please contact us in writing at:
Alpenblick Transport & Logistik
Kistlerhofstraße 170
81379 Munich
Germany